Stop Ticket Scalping in Australia

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How to Report Ticket Scalping to the Police

If you go to the Queensland Police website and look at the page   “Report a Crime or Incident”   you will see a link to   “Online Auction Fraud“.

To report Queensland Sellers whom are fraudently trying to sell Tickets way above 110%, you must use the information provided on that page as a guide to reporting ticket scalping throughout Australia.  In Queensland, selling tickets to any event held at a “major sports facility” for more than 110% of the original authorised selling prices (with the extra 10 percent supposed to cover administrative costs of the secondary seller) is ILLEGAL.   See  HERE  for more information.

The   Western Australian Police  site states that (as there is no Western Australian legislation equivalent to the Queensland “Major Sports Facilities Act 2001” against certain ticket scalping) ticket scalping, in terms of breaches of the original and authorised Ticket Seller’s term that tickets not be onsold for a profit, is a CIVIL matter, and must not be reported to the Police.

The Laws that DO apply in terms of Ticket Scalping in the various States of Australia can be read at THIS  post of the STSA site.

There are 3 steps to report a breach of an Australian law against ticket scalping within Australia.

.

You have to first try to resolve the problem or issue with the online auction site, for example, report the listing to eBay per THIS  post on STSA.

VERY IMPORTANT:  The matter has to be reported to the Police in the Australian State in which the offender LIVES or RESIDES.  If you live in the same state as the offender, you must attend a Police Station to report the matter.

If you look at the Example on the    “How to Report Ticket Scalping to eBay” post on STSA,  you will see that someone tried to sell 2 tickets to the One Direction Show for $500 each !!

That seller lives in Melbourne, according to the “Item Location”.  The “Item Location” is supposed to show where the eBAy Seller lives legally, although of course she/he could be using a false address.  The Queensland Police website then directs you to the police website of the State in which the scalper lives, to get instructions required by that State, to report Ticket Scalping.

If you proceed to Step Three  of the “Report an Online Auction Fraud” information page of the Queensland Police, and click on the Link to the State of Victoria, and if you do not live in Victoria, you are then directed to use the online reporting facility, but to back this up by providing EVIDENCE that you have reported the issue to the online auction site, and  you must go to a local police station in your State  with this printed evidence, and sign a “Witness Statement”.

So, if you were “out of town” i.e. not living in Victoria and the eBay Seller lived in Victoria (in the example above, Melbourne), you would have to print out the screens ( see the last two images of  THIS  post for info on which 2 screens to print ) assumedly, to provide the necessary EVIDENCE.

If the eBay seller / online Auction Seller lives in a State outside of the State that you live in, you may have to go to a LOCAL Police Station and submit your Evidence and Witness Statement to your LOCAL Police station, who will forward the information onto the Police in the State that the scalper lives in.  Check the relevant page from the Queensland Police site for more information.

If you go to the Queensland Police   page, it states:

PLEASE REMEMBER THAT YOUR COMPLAINT WILL NOT BE ACTIONED UNLESS YOU PROVIDE PROOF OF HAVING LODGED A DISPUTE WITH THE RELEVANT INTERNET AUCTION PROVIDER/WEBSITE.

STSA assumes that the page showing the Item Number being reported and the Acknowledgement Screen after reporting the item to eBay can be printed and used as such Evidence.

Basically,   if you do not live in the same State as the Ticket Scalper lives in,  you will most likely be requested to go to a local Police Station to report ticket scalping, if you are reporting an actual breach of one of the applicable  LAWS.

Counterfeit tickets are of course fraudulent tickets.  Ticket scalping is probably not referred often to the Police, and STSA has found that currently the Police’s online forms are not adequate to report it.  Have a look yourself and see if you can work out how the form applies to ticket scalping.

 The Queensland Police site defines fraud   HERE.

While a definition of fraud does not exist in the criminal code in Australia, the Australian Fraud and Corruption Control standard defines fraud as:

A dishonest activity causing actual or potential financial loss to any person or entity including theft of moneys or other property by employees or persons external to the entity and whether or not deception is used at the time, immediately before or immediately following the activity. This also includes the deliberate falsification, concealment, destruction or use of falsified documentation used or intended for use for a normal business purpose or the improper use of information or position.

In essence, the key elements of a fraud include a representation about a material point which is false and intentionally so, which is believed and acted upon by the victim to the victim’s damage.

http://insights.unimelb.edu.au/vol12/07_Ferguson.html

Note that Queensland has the strictest anti-scalping laws at the moment.   W.A. only has a law prohibiting ticket scalping physically at certain Venues in person.  See  THIS  post for information about the Laws in Australia please.  Please share this page & the STSA site with others against Ticket Scalping.

 

PLEASE COMMENT ON THIS THREAD IF YOU HAVE REPORTED TO THE POLICE & WHAT YOUR EXPERIENCE WAS.

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One comment on “How to Report Ticket Scalping to the Police

  1. stopticketscalping
    08/02/2014

    It is not easy to report ticket scalping to the Police.

    STSA sent this email to the Police in Qld.

    Hi is there a form other than the one at the page below, to report ticket scalping in breach of the Queensland Major Facilities Act? As we live in Western Australia we would like to report by mail. The form at the page mentioned does not have ticket scalping as an option.

    http://www.police.qld.gov.au/forms/auctionFraudReporting.asp

    ***********

    We got this Reply.

    Thank you for your email enquiry with Policelink.

    This is the only form that there is to report these types of matters. All you need to do is outline what has happened on the form.

    If you have any further enquiries in regards to this and/or other matters, please do not hesitate to reply to this email or alternatively telephone Policelink on 131 444 (24 hours a day, seven days a week).

    Yours sincerely,

    Policelink
    Queensland Police Service

    Policelink: 131 444 — Policelink (Interstate): (07) 3055 6200 — Policelink (International): +61 7 3055 6200

    Policelink Fax: (07) 3055 6305 — Policelink Online reporting — Email: policelink@police.qld.gov.au

    Crime Stoppers: 1800 333 000 – Hoon Line: 13 HOON (134 666) – Scam Watch: 1300 795 995

    ******************************************************

    IF YOU LOOK AT THE FORM, IT IS CONFUSING TO USE, AND IS NOT CUSTOMISED AT ALL TO ALLOW TICKET SCALPING TO BE REPORTED, BUT SOMEHOW WE ARE EXPECTED TO USE THE FORM ….. !!!

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