Go in the Poll to say how much you would pay for a Ticket – click on "Worldwide Polls" on the left. Report ticket scalping yourself.
STSA wrote and sent the following email to Live Nation, the promoters of the PINK shows. Their response will be added here, for information.
27 October 2012
Dear Live Nation
We are distressed to see that Tickets to live shows continue to be “scalped”, i.e. sold at prices above their original selling prices by un-authorised ticket vendors. We also recognise that ticket scalping causes problems for you and for the ticket vendors, for example, if eBay sellers do not identify the ticket numbers (or exact seats) then the tickets that are being offered at Buy It Now prices above the genuine purchasing price, cannot be cancelled.
If eBay remove or cancel the listings (see below) for tickets to shows, such as “Pink”, then there is a chance that the tickets will be scalped person to person or by other means, or at the venues when the Shows are about to start. Alternatively, some Tickets may not even be used, if the “scalper” cannot sell the ticket(s) at the price s/he wants, plus s/he doesn’t go to the Show her/himself (or give the tickets to someone who wants them).
Economists claim that the initial ticket prices are not high enough for the demand, postulating that Promoters should sell tickets at exorbitant prices, thus mechanically making “supply meet demand”, in other words, the demand being from those rich enough to pay enormous amounts for all ticket classes, equalling the amount of seats (for the amount of shows) available.
It is a sad day to see so many completed auctions for Pink tickets on eBay at up to 120 percent of the original ticket prices, and to know that many people, from politicians to promoters and artists themselves, are asking for a re-structure to the way in which tickets are sold, and for endeavours to curtail (or reduce) ticket scalping; BUT their requests have largely not been actioned yet. The ticket sellers, such as Ticketek and Ticket Master, can be asked by the Promotors to take the following action, to reduce ticket scalping.
Using electronic ticketing and identifying the ticket holder at the door ( with provision for the e-tickets to be transferred legally at purchase price, in the case of genuinely not being able to attend )
Staggering the release of tickets to encourage people to wait and buy from authorised sellers, AND to give people who want to attend the Shows chances to try to buy tickets
In the mean-time, please could you ask eBay Australia to remove the listings which advertise the Pink tickets at above their purchase prices using Buy-it Now.
Alternatively, please ask eBay to contact the sellers of Pink tickets (as in the link above) and tell them to change their listings from Buy It Now ONLY, to Buy It Now and Make Offer, which means those whom can’t afford the tickets at the inflated Buy-it Now prices, can at least try to make an offer at the prices they can afford. This may not stop the tickets being on-sold at profits of course, especially given that the Shows are not taking place for a while yet and that research has shown that 71 tickets for shows in Adelaide were sold on eBay recently for up to 120 percent of the original ticket prices.
The point is not that there are people desperate and rich enough to go to the Shows whom buy the scalped tickets, and that the “scalpers” are providing a service, as such (in providing tickets), BUT the point is a moral and ethical one – that some of those whom would love to go to the Shows and can do so at the original ticket prices – are denied a chance at doing so, because of greedy people whom snap up tickets purely to try to sell them at a profit.
It is sad to see and know about such ticket scalpers and supporters of ticket scalping (or those who “sit on the fence”) whom claim that people have the right in a “free market economy” to buy and own “goods” or services, and once the goods are their “property”, they are free to do what they like with it, including selling tickets at profits.
Even TicketMaster has declared that once tickets that are not tickets to “declared events” are bought, they become the buyers’ property and the buyer can do what they like with the tickets. This is actually at odds with TicketMaster’s own terms & conditions that tickets cannot be on-sold for profits, and goes to show that if there WAS nation-wide legislation to stop ticket scalping, that TicketMaster would then try to enforce its own such Terms & Conditions nation wide.
However, it is apparent from TicketMaster’s response to those asking them to take steps to stop the “scalping” that they don’t care about tickets that are NOT to “declared events” according to Queensland legislation.
In fact, Deborah Healy, from the Commonwealth Consumer Affairs Advisory Council, states that:
”A ticket is a right to enter. It’s not a good. The seller can put whatever conditions they want on it, as long as that condition is legal.” Importantly, a ticket is a contract between the consumer and the seller of the ticket, and any breach of that contract – such as breaking a condition that forbids on-selling – can lead to the cancellation of the ticket (if the condition has been incorporated effectively into the contract at law).”
Any sensible person can see that a Ticket is different to other tangible physical objects. It is more a service than a good, but in reality it is neither a good or a service, but a contract or an agreement. So, if the tickets’ condition that it not be on-sold at a profit by an un-authorised seller IS incorporated into the contract at law, then you and the Ticket Vendors should really be taking huge efforts into reducing/stopping ticket scalping, to avoid litigation measures. That is, the tickets should never be listed on eBay and other online means, in the first place, as action CAN be taken to make sure that the tickets are used by those whom buy them and genuinely want them.
Please can you respond to this letter, to let us know what action you have taken against the eBay listings for all tickets to Pink’s performances Australia wide?
As eBay Australia has stated that it will actually remove the Pink ticket listings if you ask them to do so, but eBay has clearly stated that it has not yet received a formal request from you to do so, please can you follow up?
We can find out for you, if you like, what constitutes a “formal request”. Perhaps eBay is waiting for a letter on Letter-head to be posted to them from you, explicitly asking that the Listings be removed. If you have made a formal request and eBay has acknowledged such, please let us know, to help restore faith in the ticketing process. Your strong support of this matter can help break the disillusionment that many people feel – i.e. people are under the “illusion” that they can “be in the running” (have the chance) of buying tickets to shows at their original selling prices. The opportunity to buy tickets at their original selling prices should not be an illusion, but be a fact.
Thanks very much for your time reading this, and best wishes.