Stop Ticket Scalping in Australia

Go in the Poll to say how much you would pay for a Ticket – click on "Worldwide Polls" on the left. Report ticket scalping yourself.

Why are Radiohead Tickets still being scalped on eBay?

The Ticket Vendor for the Radiohead concerts around Australia is Ticketek.  It has the following to say about tickets appearing on eBay for up to $600 each, minutes after the initial round of tickets issued were bought.  Radiohead itself has employed investigators to track down people whom bought more than 4 tickets (as a maximum of 4 tickets per person was a condition of buying tickets), and then had Ticketek cancel the excess tickets.  But, still eBay and Ticketek has allowed Radiohead tickets to be “scalped” right at this moment on eBay.  Ticketek has the following on its site.

Tickets on sale to public Thu 1 Mar, 9am

TICKET LIMIT: Strictly four (4) tickets per customer, per show. Any customer found to have purchased more than four (4) tickets per show may have their additional transactions cancelled.

ANTI-SCALPING WARNING
We are aware that already, after a limited pre-sale, tickets are appearing on eBay for highly inflated prices. We would warn Radiohead fans across Australia and New Zealand, not to buy tickets from unauthorised ticket sellers and scalpers, including those selling on eBay. We would like to remind fans that there are still authorised tickets to be released on Thursday for the general on sale. Fans buying tickets from unauthorised ticket sellers also risk the tickets not arriving, having their tickets cancelled or not getting the seats they thought they were getting.

We reserved the right to cancel tickets from unauthorised ticket sellers and there is no right of refund if the ticket is cancelled.

While we appreciate that there is an overwhelming demand for tickets from genuine fans, we just want everyone to be aware of the potential risks and we strongly encourage fans to only purchase tickets through the registered ticketing agency (Ticketek), so that they know the tickets will be valid.

BRISBANE ENTERTAINMENT CENTRE ONLY:
There is Anti-Scalping Legislation in place in Queensland whereby ticket scalping over 10% of the face value of the ticket is an offence. Those caught selling or buying tickets for the Brisbane show can face fines up to $2,000. For further details on scalping in Queensland, please click here.

Chugg Entertainment

*************

Click on the small picture below if it appears small on your screen.  Radiohead Tickets are currently being offered on eBay at way above their original purchase price of $130.  Please read all the information on this site, to inform yourself about what is involved.

Image

The following information about Ticketek and scalping is from Ticketek’s Help page (URL below).

http://premier.ticketek.com.au/Content/Help/faqs.aspx

“What does Ticketek do to prevent scalping?

Ticketek is serious about combating scalpers and conducts the follow practices to protect you, the genuine fan and help educate you about the risks:

  • It continues to invest heavily in resources and technology to detect and prevent scalpers from acquiring tickets.
  • It actively monitors online auction sites and uses sophisticated techniques to identify scalpers and cancel their tickets.
  • When Ticketek determines a scalper’s identity and the scalper has been acting in breach of Ticketek’s standard Terms and Conditions of Sale, it terminates their account, cancels any tickets they have bought in breach of the Terms and Conditions of Sale, and puts them back on sale to the general public.
  • Ticketek works closely with promoters, venues and industry organisations to identify operational, technological and legislative solutions to the scalping issue.

Unfortunately, online auction sites do not take responsibility for checking fraudulent activity in regards to the selling of tickets on their site, nor can they guarantee the legitimacy of a ticket seller.

Once a customer has transacted with a scalper there is nothing Ticketek can do.”

Click on the small picture below if it appears small on your screen.

Online auction sellers are creative in trying to get around the laws, as can be seen from the eBay listing above.  This seller is a brave person, breaking the Queensland law, as s/he can be reported to eBay for a violation, being over-charging for postage.   This seller is trying to charge $319 (highlighted in red by STSA) for postage !!  Please also see the posts on this site about   eBay’s Response   and Ticketek’s Response   to STSA’s emails to them about ticket scalping.

STSA believes that a national anti-scalping law is needed to stop unethical scalping.   Please support STSA by going in a poll on this site (see “Polls – have your say” in the list on the left-hand side of this site), or helping to interpret the applicable laws, or taking positive and lawful actions otherwise to make scalping in Australia illegal.  Thank you!

What is at principle here is that scalpers buy up numerous tickets (and sell some of them for profits) – tickets which could be bought by genuine fans at the original ticket prices.  The principle is NOT that scalpers provide a service by providing tickets after the authorised sale to those whom have the money to buy them for their exorbitant asking prices.  Those who really want to go to a show are generally not those whom have the money to spend an exorbitant amount on a ticket.

Please support STSA

Advertisements

One comment on “Why are Radiohead Tickets still being scalped on eBay?

  1. stopticketscalping
    02/08/2012

    Wlell, here is Ticketek’s response, similiar to the first response when STSA wrote to them about the David Attenborough tickets. One can see the questions above were not taken seriously. Perhaps the Press or a V.I.P. (very important person) needs to join STSA and ask Ticketek for some answers to questions about what and how much action it does take against ticket scalpers.

    ****************************************************

    Thank you for contacting Ticketek, and providing us with with information.

    Ticketek is serious about combating scalpers and conducts the follow practices to protect you, the genuine fan and help educate you about the risks:

    – It continues to invest heavily in resources and technology to detect and prevent scalpers from acquiring tickets.
    – It actively monitors online auction sites and uses sophisticated techniques to identify scalpers and cancel their tickets.
    – When Ticketek determines a scalper’s identity and the scalper has been acting in breach of Ticketek’s standard Terms and Conditions of Sale, it terminates their account, cancels any tickets they have bought in breach of the Terms and Conditions of Sale, and puts them back on sale to the general public.
    – Ticketek works closely with promoters, venues, and industry organisations to identify operational, technological and legislative solutions to the scalping issue.

    Unfortunately, online auction sites do not take responsibility for checking fraudulent activity in regards to the selling of tickets on their site, nor can they guarantee the legitimacy of a ticket seller.

    Ticketek is unable to do anything once a customer has transacted with a scalper.

    We would strongly advise not to purchase tickets off online auction sites as you may find your tickets are not valid for entry.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Categories

Blog Stats

  • 23,386 hits

Go to a Month for previous posts

July 2012
S M T W T F S
    Oct »
1234567
891011121314
15161718192021
22232425262728
293031  

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 14 other followers

%d bloggers like this: